Shipping and Payment

PAYMENT

For your order, you have the option to pay by card online (Visa, Visa Electron, Visa Debit, Mastercard, American Express) or using ApplePay. The entire purchase, including payment, is processed in a secure SSL environment provided by Stripe (Used by companies like Uber, Airbnb, and others.), so you don’t need to worry about your personal information being misused.

SHIPPING

We ship all parcels via GLS courier service and Packeta. Immediately after sending the package, you will receive a confirmation email from us and also an email from GLS with the tracking number of your shipment. SHIPPING COSTS START FROM € 4, FREE FOR ORDERS OVER €80 (WHEN DELIVERED VIA PACKET) FOR ONLINE CARD PAYMENT..   

WILL THE COURIER NOTIFY ME BEFORE DELIVERING THE SHIPMENT? 

Yes, on the morning of delivery, you will receive an SMS with the estimated delivery time, and then the courier will contact you by phone.

HOW QUICKLY WILL MY ORDER ARRIVE? 

Delivery usually takes 3 working weeks as our idea is not to clutter warehouses and burden the planet with unused clothing, so we manufacture everything to order.

MY PACKAGE HASN’T ARRIVED YET, THE COURIER DIDN’T REACH ME…? 

The easiest way is to contact the carrier at 18 345 or +421 483 217 201 (GLS Customer Service), or alternatively, email us at info@nbdc.store.